Global View of Accounts
These Global View of Accounts Terms and Conditions are in addition to and subject to the General Terms and Conditions. You should read these Terms and Conditions, the General Terms and Conditions and the relevant Account Specific Terms and Conditions carefully as they contain details of binding legal arrangements between us. If there is anything you do not understand, please ask us for help and we will be happy to assist you. Remember that once you submit the registration form for Global View of Accounts (the “Registration Form”) and we accept your registration you will be bound by these Terms and Conditions.
Global View of Accounts is a service that provides Citi clients with an online view only summary of their multi-country Citi accounts from the UK. Through Global View of Accounts, a client's internet home page in the UK will provide a view only account summary for each country registered where the client has a Citi banking relationship. The client can then further launch the internet banking session of any other registered country with a single click and through the provision of his logon credentials of that respective country, perform banking activities on their online bank account in that country.
2. Scope of agreement
These Terms and Conditions (and the related documents referenced above), the Registration Form and each related document for authorization or designation by the account owner (collectively referred to as “the Agreement”), represent the entire agreement between you and us with regard to your access to and use of the Global View of Accounts service (the “Services”).
The Agreement is in addition to, and does not modify, any other agreement, including amendments to any such agreement that you have signed governing your relationship with Citi. Accounts and other services made available to you and accessed by you on the Internet via the Citi client Web site (the “Web site”). Your use of the Web site will be governed by separate agreements between you and us, although those agreements will be deemed to have been supplemented by the terms of the Agreement when you access the Services via the Web site. By accessing the Web site and using the Services, you agree to comply with all rules or restrictions contained in the Agreement, as modified from time to time.
The terms of the Agreement are effective as of 18th May 2014.
If you have any questions about the terms of this Agreement, please contact your Citi banker.
3. Executing this agreement
You may be asked to agree to or accept the terms and conditions of this Agreement by clicking on an “I agree”, “I consent” or other similarly worded button or entry field with your mouse, keystroke, or other computer device. By doing so, you expressly consent to be governed by the entire Agreement as described
In addition, you agree to the following:
You request that all accounts in your name and for which you have registered will automatically appear in the Global View of Accounts Service including any accounts that are jointly owned by you and another party or parties,
You request that information be made available to you on the Web site for each account, if any, for which you currently receive information or that you have otherwise designated to your Citi banker for this purpose.
You consent to receive this Agreement and all future notices, information and regulatory disclosures in electronic form and you confirm that you have available the software and hardware required to view and retain such information.
You agree to provide us with your external e-mail address and to notify us promptly if your external e-mail address changes.
You acknowledge and agree that you have read and agree to be bound by this Agreement.
You acknowledge and consent that during your use of the Web site and the Services, information about you, your accounts, and your relationship with Citi may be transferred cross-border, and you release us from any duty we might otherwise have to observe the banking secrecy laws of any relevant jurisdiction.
By accessing the Web site and using the Services following your acceptance of this Agreement, you agree to comply with all rules or restrictions contained in this Agreement, as modified from time to time.
4. Defined terms
“You,” “your,” and “yours” refer to you, the individual requesting access to the Web site and the Services. Where the context so admits, “you,” “your,” and “yours” may also mean any “Third Party Users” – persons that you have authorized to access your account information in a Third-Party User Agreement.
“Citi,” “Citigold” and “we,” “us,” or “our,” refers to Citibank UK Limited. Citi is a business of Citigroup Inc., providing products and services to private and consumer banking clients through various Citigroup affiliates.
“Web site,” “the site,” or “client Web site” refers to the Citi client Web site accessible via www.citibank.co.uk.
“The Services” refers to the Global View of Accounts service made available to you by us on the Internet via the Web site.
“Information” means on-line account summary and such other information provided through the Web site by Citi or any unaffiliated third party vendor (“Other Information Provider”).
“Information provided by you” means any information provided by you in connection with the Services, including any data we compile from your usage of the Web site.
“Other Software Supplier” means any unaffiliated supplier of software used on, or used to access, the Web site.
“User Information” is your private entry key into the Web site , as explained below in the “Terms Governing Your User Name and Identity Authentication”.. You should never share it with anyone other than us as may be necessary for the purpose of registering for the Services, including any Third Party Users. Identifier requirements and procedures for changing your User Information from time to time will be provided on the Web site.
5. Cross border data transfer and secrecy waiver
In order to provide the Services to you via the Web site, we may need to access information about you, your accounts and your relationship with us from or through - or send such information to - Citi branches, affiliates or service providers (including Citi affiliates with which you maintain an account relationship) that are located outside the jurisdiction where the relevant account is maintained and may be located outside the European Economic Area. Such information may temporarily or permanently reside in locations outside of the jurisdiction where the relevant account is maintained and such information therefore may be subject to supervision by the regulatory authorities in each jurisdiction where services are performed or information resides (which may include (but is not limited to) the United States of America) or the jurisdiction where the relevant account is maintained and in the jurisdiction of your residence or citizenship. If you are a resident of the European Union, such other countries may not offer “adequate protection” for the purposes of directive 95/46/EC of the European Union (as amended) and/or the UK Data Protection Act 1998.
Therefore, in consideration of the Services provided to you, you hereby authorize and consent to such data transfers. To the extent that the information about your account and/or relationship with us includes personal data of another individual, you hereby agree that such individual has been informed, is aware of and has also consented to the data transfers contemplated hereunder. In addition, you hereby release us from any duty we might otherwise have to observe relative to the banking secrecy laws of any relevant jurisdiction, and you authorize us to access information about you, your accounts and your relationship with us, via the Internet, from inside and outside the country where you maintain your account relationship with us and from inside and outside the country where your accounts with us are booked and/or serviced. You also hereby authorize us to disclose to other Citi offices such information regarding you, your accounts and your relationship with us as may be required from time to time to provide such Services to you. You expressly acknowledge and agree that in doing so, data about you, any joint account holder, your accounts and your relationship with us will be transferred cross-border.
You also acknowledge that the information available to you via the Web site, including your account information, can become subject to the legal systems and laws in force in each state or country (a) where it is held, received or stored by you or us, (b) from where it is accessed by you or us, or (c) through which it passes. You understand that the information can become subject to disclosure pursuant to the laws of those states or countries and you acknowledge and accept the consequences that may result from such disclosure. In addition, because your account(s) may include information about more than one individual (e.g. where you maintain a joint account) and about your business relations with Citi and its affiliates, you acknowledge and accept that statements released to comply with legal process may contain information regarding your relationship with these individuals and with us and our affiliates.
6. Potential disclosure of consolidated and linked account information
In order to enable you to view information about your accounts via the Web site, we must transfer information about those accounts to the Web site from the Citi branch, subsidiary or affiliate where the accounts are held, and then consolidate and link that information to provide you with access to that information via the Web site. This information may reside, temporarily or permanently, on the Web site, and will be subject to the legal systems and laws in force in the jurisdiction where the relevant account is maintained, the jurisdiction of your residence or citizenship as well as those of the jurisdiction in which such Web site information resides. You expressly acknowledge and agree, therefore, that your ability to access and download such account information via the Web site may enable third parties, including official bodies and authorities and private persons, to compel us to disclose your interest therein and/or your relationship to other persons that have an interest therein, and you accept the consequences that may result from such linkage and disclosure.
7. Description of the services
(a) Subject to (b) below, the Web site gives you 24-hour access to Information and Services, and allows you to download certain Information to a personal computer or other electronic device. Access to the Web site is provided via the Internet and the World Wide Web, through an unaffiliated Internet Service Provider.
(b) The Services and access to the Web site may not be available to Citi clients in all countries. In addition, the Services may not be continuously available, and your access to particular Services or Information may be restricted to certain business days and to certain time periods during such business days at our discretion. We are not required to make the Services or access to the Web site available, or to continue to make the Services or such access available, to residents of any jurisdiction where we determine, in our sole judgment, that furnishing them to such persons might be unlawful under the laws of such jurisdiction or the laws of the U.K., or that compliance with either of such laws would be impractical or commercially unreasonable. Please check with your Citi banker regarding the availability of Services and access to the Services via the Web site from your country of residence. Not all products or services described on the Web site will be available to all Citi clients in all countries.
(c) We may offer additional products and services via the Web site from time to time that are governed by different or additional terms and conditions. Such products and services are subject to any disclosures or disclaimers found therein. You may receive notice of such additional offerings when you access the Web site.
8. Data protection and confidentiality
For a full statement of the policies and procedures governing the privacy and security of information you submit to Citi or that Citi collects about you, please review the information available on the Citi UK Privacy page.
9. Terms governing your user name and identification authentication
In order to provide the Services, we require you to provide certain User Information for the online bank accounts whose balances you wish to view via the Services. Such User Information should be provided via the Registration Form provided by us. You should exercise reasonable caution in verifying that the registration form you are completing is the Registration Form provided by us. Should you have any reason to suspect that you have completed a registration form that was not provided by us, you should immediately contact us. The foregoing will not operate to relieve you of any responsibilities for the safety and security of your User Information. You should consult the General Terms and Conditions to remind yourself of such obligations.
Any instruction given in connection with the Services by quoting the User Information, once given, may not be rescinded or withdrawn without our consent. All such instructions given, as understood and acted on by us, shall be irrevocable and binding on you whether given by you or any other person. Citi shall be under no duty to verify the identity or authority of the person giving any such instruction or the authenticity of such instruction apart from verifying the User Information. Citi will only act on an instruction insofar as it is in its opinion practicable and reasonable to do so and in accordance with its regular business practices and procedures.
10. Your representations, warranties and agreements
You represent and warrant that this Agreement is your legal, valid and binding obligation, enforceable against you in accordance with its terms. Furthermore, by accessing the Web site, you:
Represent on a continuing basis that you are authorized to view any account, subaccount or portfolio for which you have requested access;
Represent on a continuing basis that you have observed and will continue to observe all laws and regulations applicable to you and your activities in respect of your use of the Web site;
Agree that we can, in providing the Services and Information to you, rely on the financial and other information provided by you to us from time to time; and
Agree that Citi and its agents and support services providers may download certain information to your computer or other access device.
11. No warranties or promises regarding information, services, etc
Citi makes no warranties or promises to you regarding the following:
(a) Completeness, Accuracy and Timeliness of Information: Citi does not guarantee the accuracy, completeness, sequence or timeliness of the Information, nor will we have any responsibility for any indirect damages that you suffer as a result of you relying on the Information or for the reliability, accuracy, completeness, sequence or timelines ; (ii) for any delays or errors in the transmission or delivery of any part of the Information or Services; or (iii) for any use of Citi Web Mail or external e-mail.
(b) Continuation of the Services: Citi does not guarantee that it will continue to make the Information, the Services or the Web site available to you, whether by the same methods currently used or otherwise. You agree not to hold Citi liable for any damages arising from a discontinuation or modification of all or part of the Services, the Information or the Web site.
(c) Computer Viruses: Citi shall not be liable for any harm caused by the transmission by a third party through the Services, the Information or the Web site of a computer virus, or other computer code or programming device that might be used to access, modify, delete, damage, corrupt, deactivate, disable, disrupt or otherwise impede in any manner the operation of the Services or any of your software, hardware, data or property.
(d) Information and Software of Third Parties: Citi is not liable for the quality, accuracy or suitability of any information or software found on any other site not under Citi’s control, or software or hardware developed by any third party that Citi distributes to you.
12. Limitations on the liability of Citi and other service providers
Except as set out in this Agreement or due to the negligence or any deliberate default of Citi, neither Citi nor any Other Information Provider shall be responsible for any direct, or unforeseeable losses or damages suffered or incurred by you (regardless of whether such damages were reasonably foreseeable) arising in any way out of:
(a) Your use of the Web site or the results of the use of the Services or the Information, including, without limitation, any financial results based on use of the Services or the Information;
(b) Any suspension, delay, loss of use, unavailability, mutilation, failure, interception or interruption of the Services, in transmitting instructions or information relating to the Services or in connection with the Web site caused by any acts, omissions or circumstances beyond our reasonable control;
(c) Effects on or damages to your software or hardware in connection with the use of the Web site or the Services;
(d) Any other cause relating to your access to, inability to access, or use of the Services or the Web site, whether or not the circumstances giving rise to such cause may have been foreseeable;
(e) The negligence, actions or failure to act of any unaffiliated Internet Service Provider or any Other Information Provider; or
(f) Any other cause over which Citi or such Other Information Provider does not have control, including but not limited to failure of electronic or mechanical equipment, unauthorized access, strikes, failures of common carrier or utility systems, severe weather or other causes commonly known as “acts of god”, whether or not such cause was reasonably foreseeable.
Subject to the terms of this Agreement, if we are found liable for our acts or omissions for any reason whatsoever, our liability shall be limited to the amount of the relevant transaction or your direct damages, whichever is less. In no event shall Citi or any Other Information Provider be liable to you or any other person for any incidental, indirect, special, consequential or exemplary damages including, without limitation, any loss of use, revenue, profits or savings.
13. Information provided on the website
The Information we provide under this Agreement is for your personal use only. You must make sure that the Information is not used for any business purposes. You must also make sure that the Services are not used for any illegal purposes. You may download such Information to your personal computer or other electronic device and print out a hard copy for your personal reference, provided that you agree not to remove any copyright or other notices contained therein.
Unless otherwise stated, all account data and other Information provided to you via the Web site is provided as a convenience and for your information; it is not the official record of your account activity with Citi; your Citi account statement remains such official record. Account data provided through the Web site is generally updated as of the prior business day’s close of business, but is subject to adjustment and correction. Therefore, you should not rely upon it for taking any action without first confirming its accuracy and completeness with your banker. We do not accept any responsibility for any loss or damage that results if you take action) without first contacting your banker to confirm the accuracy and completeness of your account data on the Web site. In the event of any discrepancy between the Information you view on the Web site and your Citi account statements, advices and confirmations, the latter shall be considered the official records of the accounts to which they relate.
14. Information on the website is subject to change
The accuracy, completeness, sequencing or timeliness of Information provided to you on the Web site is not guaranteed by Citi or any Other Information Provider and is subject to change. Dated Information or other dated material contained on the Web site reflects the authors’ analysis as of the published date. Neither Citi nor any Other Information Provider is under an obligation to update such Information or other material or to reflect circumstances that may occur after the earlier of the date first appearing on the Web site or the date contained in the Information or other materials.
15. The website may not be used for certain purposes
You may use the Website only for its intended purpose and may not reproduce, sell or distribute all or any portion of the Information provided to you through the Web site. The Web site uses proprietary software of Citi and Other Software Suppliers. If we give you software to use with the Web site, you agree that you will be granted a non-exclusive license to use such software. This license allows you to use the software only for its intended purposes as provided in this Agreement. You may not disassemble, decompile, copy, modify or reverse engineer any of the software or allow anyone else to do so.
16. Citi and other information providers have property rights in the website, the information and the services
The Services and any Information provided by Citi and Other Information Providers are protected by applicable copyright, patent, trademark or other intellectual property laws. Except as expressly authorized herein, you may not reproduce, transmit, sell, display, distribute, publish, broadcast, circulate, modify, disseminate or commercially exploit such Information or any of the Services provided in any manner (including electronic, print or other media now known or hereafter developed) without Citi’s prior written consent.
The Web site gives you access to the Services and to Information provided by Citi and Other Information Providers. These Services and Information are proprietary property of Citi and such Other Information Providers.
You agree that any ideas, concepts, comments, suggestions, techniques or know-how (collectively, “Submissions”) you submit to us about the Web site is the exclusive property of Citi, and that we can use such Submissions for our own commercial benefit without being required to compensate you. You hereby irrevocably transfer and assign to Citi all copyright or other rights you may have in the Submissions.
17. Linking from the Citi website to other websites
If you use the Services or the links included on the Web site to gain access to a World Wide Web site or Internet location or source of information of any company, organization or person other than Citi, you acknowledge that such other sites or locations are not under Citi’s control and agree that Citi shall not be responsible for any information or other links found at any such World Wide Web site or Internet location or source of information, or for your use of such information. Citi provides such links only as a convenience to you, and has not tested any software or verified any information found at such sites, including the content of any prospectus or sales literature contained on such sites (except with respect to a prospectus or sales literature prepared by Citi). The fact that Citi has provided a link to another site does not signify an endorsement of the site or its contents by Citi or constitute a recommendation by Citi of any security or investment referenced on the site.
18. Your communications with Citi may be recorded electronically
In connection with your use of the Services and your access to the Web site, you agree to the taping or any other form of electronic recording of any communication, electronic or verbal, between you and Citi or our employees or representatives, to the extent permitted by law. You acknowledge and agree to the recording, retention, monitoring and use by Citi (and its employees, representatives, affiliates and agents) of all instructions you give to us, all Citi Web Mail and all external e-mail messages you send to us or receive from us, and all information and data that you input or provide during your use of the Services or the Web site.
19. Governing law and submission to jurisdiction
This Agreement, as well as Citi’s performance of its obligations with respect to this Agreement and the Services provided to you under this Agreement, will be governed by, and construed in accordance with, the laws of England and Wales,.
Any dispute related to this Agreement or the Services provided to you under this Agreement shall be dealt with by the Courts of England and Wales or any other Court in the UK which is able to hear the case.
You will be responsible for and have to pay to Citi for all claims, losses, liabilities, damages, reasonable costs and expenses (including reasonable legal fees) arising out of or related to your breach of this Agreement., or the use of the Web site, the Services and the Information by you and by other persons to whom you have provided your User Information. You will not be responsible for any losses suffered except those which are a foreseeable consequence of the breach.
21. Changes in terms, services or fees
We can cancel or change the Services or level of Services (including imposing or modifying any terms and/or restrictions applicable to the Services) provided to you via the Web site, and the terms set forth in this Agreement at any time. If we do you will be prompted to review and accept these the next time you log into the Service in order to continue to use the Service.
You cannot make any amendment or modification to this Agreement.
22. General provisions
Term of Agreement
This Agreement will remain in effect until either you or we terminate it. We or you may cancel this Agreement without penalty, for any reason, and at any time without prior notice. Cancellation of this Agreement will not terminate your accounts or other relationships with us.
Business days means any day Monday to Friday not including Bank Holidays in the United Kingdom.
Binding Effect; Assignments
This Agreement and your rights and obligations hereunder may not be assigned by you without Citi's written permission.,
We may assign this Agreement or any of our rights or obligations under this Agreement to a company affiliated with Citi or to any successor company (whether by merger, consolidation or otherwise), or to any other person or entity at any time without your consent.
Third party Rights
No other person has a right to enforce any of the terms of this Agreement under the Contracts (Rights of Third Parties) Act 1999.
No Waiver; Remedies
You agree that no delay or failure on our part to exercise any power or right under this Agreement, or a continued course of such conduct on our part, will operate as a waiver of such power or right, nor shall any single or partial exercise preclude any other future exercise. Only a written waiver signed by us will be valid. All rights and remedies granted to us in this Agreement are cumulative and not exclusive of any other rights or remedies which Citi otherwise has at law or equity.
Should any term or provision of this Agreement be held to be invalid or unenforceable by any court of law or by a government agency or regulatory agency, or subsequently become invalid and unenforceable as a result of a change in applicable law, the remaining terms and provisions shall continue in full force and effect.
23. Contact us
Please contact your banker immediately if you have any questions or concerns regarding information about your accounts that is being made available to you on the Web site.
24. Customer service
If you need assistance with the Services or the Web site, you should contact 0800 00 56 00 FREE